A guard calls in sick at 2am and you're texting a chain of people to fill the post.
Introducing WMS 1.0
Security Workforce Management System for Guard Rostering & Compliance
WMS helps security firms schedule across sites, keep every guard licence current, and turn hours into compliant pay and accurate client invoices.
14 day free trial
The Problem
Security operations move fast. Your admin shouldn't slow you down.
A licence expires and you only find out when a client audit flags it.
Patrol records and incident reports live on paper, so you can't prove coverage when it matters.
Security Guards
Shift Change
2mNight guard rotation at Gate B
Patrol Complete
5mEast wing perimeter check finished
New Guard On Duty
nowMarcus R. clocked in at Front Lobby
Never Miss a Update
Solutions
Enterprise grade workforce management for security firms.
The all in one platform to roster guards, track compliance, and automate payroll under the Security Services Industry Award.
Solutions
Fill posts fast.
Roster by site and client, see who's qualified and available, and notify replacements instantly when shifts open up.
10x Faster
Security Hub
SYDNEY, AU
- Active
Rajesh Kumar
Chief Security Officer
- In Meeting
James O'Brien
Shift Supervisor
- Offline
David Mensah
Patrol Guard
- Active
Sarah Thompson
Access Control Officer
(Problem - Agitate - Solution)
What an uncovered shift actually costs you.
Every security firm has had the 2am call a guard's down, the post is empty, and someone's scrambling through a phone list hoping the third person picks up.
That scramble isn't just stressful it's expensive in ways that don't show up until later:
Contract risk.
Most client contracts carry penalty clauses for unstaffed posts. One missed shift can trigger a breach notice; a pattern of them can end the contract at renewal.
Licence exposure.
If a replacement guard's licence has lapsed and nobody caught it, you're not just short-staffed - you're now operating outside the Security Services Industry Award and state licensing requirements, with the liability sitting on your ABN.
Reputational drag.
Security is a referral-heavy industry. Clients talk to each other. A visible coverage failure travels further than a good month of quiet, reliable shifts.
Solution
WMS removes the manual scramble at every point in the chain. Open shifts are matched automatically against who's qualified, available, and licensed right now not who you remember is free. Replacement notifications go out instantly to eligible guards, and a shift can't be filled by someone whose licence has lapsed, because the system won't let it happen.
Introducing WMS 1.0
Built to survive a client audit, not just look tidy
Security clients especially government, healthcare, and retail contracts run their own audits of your workforce compliance. This is where generic HR software falls over: it stores documents, but it doesn't actively manage expiry risk.
What WMS tracks per guard, automatically:
Licence class and expiry date.
Cross checked against the specific post or site requirement before a shift is even offered.
First aid, induction, and site-specific certifications.
Each with its own expiry and renewal alert timeline (configurable 90/60/30 days out, or to your standard).
A time stamped audit trail.
Maintain detailed records of all clock ins, patrol logs, and incident reports, associated with the respective guard and designated site.
Why this matters at renewal time: when a client asks 'prove your guards were licensed and on-site for the last quarter,' you're not digging through folders you're exporting a report. That single capability has been the difference between a smooth contract renewal and a lost tender for firms we work with.
This isn't a document-storage feature bolted onto rostering compliance rules are built into the scheduling logic itself, so an unlicensed guard can't be rostered onto a shift that requires a licence.
Built around the Security Services Industry Award, licence class tracking, and the records you need for client and regulator audits.
“Since switching, we've cut roster fill time from hours to minutes and haven't missed a single licence renewal.”
Security Operations Manager
Large National Provider
Everything you need to scale your security firm
Rostering
Streamline your operations with our purpose built security toolset.
Licence & Document Tracking
Streamline your operations with our purpose built security toolset.
Mobile Clock-On
Streamline your operations with our purpose built security toolset.
Incident Reporting
Streamline your operations with our purpose built security toolset.
Payroll
Streamline your operations with our purpose built security toolset.
Invoicing
Streamline your operations with our purpose built security toolset.
Frequently Asked Questions
Manage your people from onboarding through to compliance.
WMS helps organise guards by site and shift while taking availability and qualifications into account. This makes it easier to manage coverage across different client locations.
It keeps licences, certifications, inductions and expiry information organised for individual workers. Managers can review these details when assigning guards to roles and sites.
The platform helps identify suitable and available guards when a shift becomes vacant. This gives managers a more organised way to respond to last-minute roster changes.
Clock-ins, patrol activity and incident reports can be recorded within the system. Managers can then access important workforce records from a central location.
Yes. Worker credentials and qualifications can be reviewed when assigning guards, helping managers consider the requirements of particular sites and shifts
Approved workforce hours can flow into payroll and invoicing processes, helping reduce repeated administration. This keeps staff payment and client billing information more organised.
Ready to secure your operations?
Join 400+ security providers who have modernised their workforce management with WMS.